Ok cool. I wa trying to edit it on the desktop. Thanks
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Level 104-12-22Hi. Just been out on the course using the practice mode inside the app. Is there a way to get the session back? I found that going from the app to say the camera then back to the app the session had gone. Any ideas? -
Community Manager05-12-22Hi @mckenzie.lewis, thank you for reaching out as always!
I'm going to speak to the team and get back to you as soon as I have an update. -
Community Manager08-12-22
Hi @mckenzie.lewis, I'm really sorry to say the team has investigated fully and there isn't a way to get the session back.
It seems we have an issue with our existing tool when you flip to camera etc. However, that tool is undergoing a full overhaul and we re-building it to be part of our new Clippd Capture App, which will have full offline capability and allows you to seamlessly flip between apps on your phone. We're not quite there yet to get the new version released, but hope to do so early in the New Year.
In the meantime, all I can ask is for you to bear with us and when using the existing Capture tool to be aware of these limitations.
If there's anything else do just reach out again! -
Community Manager08-12-22
That's great to hear! We're always looking update and improve the platform so any feedback you have is welcome! -
Level 101-01-23I have connected with Arcos but want to reset all my data to zero on clippd please advise
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Community Manager03-01-23
Hi @jammer, thank you for reaching out. Just want to confirm that you would like to have your existing Arccos data wiped so you can start afresh with Clippd using Arccos with rounds from today?Clippd's Community Manager
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