[Josh]

Hi @tanton8, I've now had chance to speak to the Tech Team, apologies for the delay over the Bank Holiday weekend.

The message you saw in the image above appears when the Refresh Data button has been clicked/tapped during an active refresh. ie. you may have accidentally clicked it twice etc. However, the green message that informs you your activity has been updated didn't appear due to a small bug that we have now corrected and will be implemented in our next release. You've likely already seen but the lack of green message didn't stop your data being pulled through securely and accurately.

Thank you again for raising!

[jakebolton12]

Hi All.

I hope you are all well.

Just a quick message really, Josh I know I’ve already spoken with you and raised this. Is there any further updates with regards to a time filter for rounds?, I was saying to Josh that it’s really important that we take accurate data from specific time periods and tournaments. This way I feel the “what to focus on” sections will be way more accurate rather than just doing it over 20 rounds (this is great for traditional stats) but for specific game improvements a time filter for rounds and tournaments would be highly beneficial and would elevate Clippd so much further I feel.

does anyone else have thoughts on this? Please input further if you have.

Best Regards
Jake

[Josh]

Hi @jakebolton12, thanks again for raising the above! I'm going to speak with the product team and will let you know and as you've said, if any of our other users feel this would be helpful then do let me know!

Cheers Jake

[Dave]

Thanks for the question @jakebolton12 - post our chat a few weeks ago everyone has been tied up with the latest and upcoming releases, but I have just started to take a look at where we can add time filters into the App with the Design Team (along with a few other ideas post our chat). Adding time filters to certain screens will be easy, such as on Player Quality charts. However where complex calculations are involved (eg What To Work On), more care needs to be taken and in some cases may not be possible. The plan is to look at some of these in a bit more detail next week, so we will update in this thread with some of the sketches/ideas once we have them.

[tanton8]

@Dan @Josh hi guys, for some reason my arcoss hasn't transferred over to clippd from yesterday. Its a weird one as I played again today and today's uploaded no problem. If you could take a look that would he great 👍🏻 ⛳️

[Josh]

Morning @tanton8, thank you posting, leave this with me. I'll raise it with the team and get back to you!

[Josh]

Hi @tanton8, I've just had word from the team that it should be resolved now. If you hit the Refresh Data button the data should be populated 👍

If not, do let me know and thank you again for raising!

[tanton8]

@Dan @Josh, evening. Having some trouble getting into clippd as you can see from the screenshot. Anything you can do your end to sort it would be great, cheers

[Blair]

@tanton8 thank you for posting. Dan and Josh are currently away at an event, so I am covering for them whilst they are out of the office. Leave this with me. I'll raise it with the support team and get back to you!

[Blair]

Hi @tanton8. Your issue should be resolved now 👍 Please try to login again and you will be able to access the platform. If not, do let me know and thank you again for raising!