[Josh]

@chasin_aces_golf

Thank you for bearing with us! The team have let me know that they can change the miss direction to long on your behalf, just confirm to me that you want us to!

Secondly, they're going to continue looking into why the issue happened and look to get a fix in.

[chasin_aces_golf]

Yes, please ask them to change the shot. For future reference, should I have entered the shot a different way to reflect a miss long?

Thanks!

[Josh]

@chasin_aces_golf

Perfect! I'll ask them to change it. The change won't be immediate because it requires a small product bug to be fixed but I'll message as soon as I know it's done.

Thank you for raising it!!

[Josh]

@chasin_aces_golf

The team have let me know your data should now be all correct! Thank you for bearing with us and if there is anything else let me know.

[chasin_aces_golf]

Thank you!

[chasin_aces_golf]

Hi, I can't this round from April 7 in my feed anymore.

[mhannah2]

@Dan how are strokes gained calculated on clippd? What is the average/benchmark being used to compare against my actual strokes?

[Josh]

@mhannah2

Thanks for reaching out.

The Strokes Gained benchmark is based on tour players. Clippd Shot Quality has a benchmark of 100 and is also based on male tour average.

[Josh]

@chasin_aces_golf

Ok, not a problem. Just to clarify this was a round played on the 7th? Could you also let me know where it was played and I'll ask the team to take a look?

[chasin_aces_golf]

@Josh - yes, this is the round played on April 7, 2024 at The GC at Moffett Field in Mountain View, California - 81 (+9). To note, he also played there on April 6 and shot 82.